Customer Service Representative - State Farm Agent Team Member
Full Time • Dallas - OR
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2004 and has grown into a team of 11 who work together in a supportive, close-knit environment. Before becoming an agent, I served as a Life Specialist with State Farm, worked as a consultant for a software company, and even spent time as an assistant basketball coach at George Fox University. As a second-generation State Farm agent, helping people protect what matters most has always been part of my path.
Our team enjoys group life insurance, PTO, a paid day off on their birthday, and the chance to earn extra PTO and monetary bonuses through team goals and competitions. We offer a casual, relaxed environment with weekly meetings, personal and professional development, team outings, and fun team-building activities. We also provide a Simple IRA and health benefits to support long-term financial and personal well-being.
Our culture is tight-knit, fun-loving, and built around the idea that “together we soar.” We’re looking for someone who is reliable, genuine, and committed—someone who can multitask, solve problems, and truly cares about helping others. If you’re looking for a supportive, team-focused environment where you can grow and make a difference, this could be a great fit for you.
ROLE DESCRIPTION:
Our agency opened in 2004 and has grown into a team of 11 who work together in a supportive, close-knit environment. Before becoming an agent, I served as a Life Specialist with State Farm, worked as a consultant for a software company, and even spent time as an assistant basketball coach at George Fox University. As a second-generation State Farm agent, helping people protect what matters most has always been part of my path.
Our team enjoys group life insurance, PTO, a paid day off on their birthday, and the chance to earn extra PTO and monetary bonuses through team goals and competitions. We offer a casual, relaxed environment with weekly meetings, personal and professional development, team outings, and fun team-building activities. We also provide a Simple IRA and health benefits to support long-term financial and personal well-being.
Our culture is tight-knit, fun-loving, and built around the idea that “together we soar.” We’re looking for someone who is reliable, genuine, and committed—someone who can multitask, solve problems, and truly cares about helping others. If you’re looking for a supportive, team-focused environment where you can grow and make a difference, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mitch Ratzlaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $48,000.00 - $60,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Mitch Ratzlaff - State Farm Agent may be the right fit for you!
About Our Agency
- I am a second generation State Farm agent.
- I am a proud graduate of George Fox University.
- Our agency has received awards including: President's Club, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Silver Scroll, Golden Triangle, and Bronze Tablet
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none